Privacy Policy
1. Introduction
Welcome to Citadel InnoTech’s Privacy Policy. Citadel InnoTech (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.citadelinnotech.com, or engage with our services, in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
2. Information We Collect
Personal Data: We may collect personally identifiable information, such as your name, email address, phone number, and other contact information when you interact with our Site or services.
Usage Data: We collect information about your interactions with our Site, including IP address, browser type, pages viewed, time spent on pages, and other analytical data.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect and store information about your usage of our Site. You can manage your cookie preferences via your browser settings.
3. How We Use Your Information
We use the collected data for the following purposes:
To Provide and Improve Our Services: To personalize your experience, improve our Site and services, and understand how our services are used.
Communication: To contact you via email, phone, or other means regarding updates, promotions, or to respond to inquiries.
Legal Compliance: To comply with legal obligations, respond to legal requests, and prevent fraudulent activities.
4. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
Consent: When you have provided your explicit consent for a specific purpose.
Contractual Necessity: To fulfill our contractual obligations to you.
Legal Obligations: To comply with legal requirements, such as tax or regulatory obligations.
Legitimate Interests: Where necessary to fulfill our legitimate business interests, such as improving our services, provided that your interests or fundamental rights do not override these interests.
5. Sharing Your Information
We may share your information with:
Service Providers: Third-party service providers who assist us in providing our services, such as IT and marketing support, and who are bound by confidentiality agreements.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Legal Requirements: When required by law or to protect the rights, property, or safety of Citadel InnoTech, our users, or others.
6. International Data Transfers
As a global company, your information may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that any such transfers comply with GDPR requirements, using appropriate safeguards such as standard contractual clauses or binding corporate rules.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
8. Your Data Protection Rights
Under GDPR, you have the following rights:
Access: You have the right to request access to your personal data.
Rectification: You can request that we correct or update your personal data if it is inaccurate or incomplete.
Erasure: You have the right to request that we delete your personal data, under certain conditions.
Restriction: You may request that we restrict the processing of your data, under certain conditions.
Objection: You have the right to object to our processing of your personal data, under certain conditions.
Portability: You have the right to request a copy of your data in a machine-readable format, or to have it transferred to another data controller.
To exercise any of these rights, please contact us at info (at) citadelinnotech (dot) com.
9. Security of Your Information
We implement technical and organizational measures to safeguard your personal data against unauthorized access, loss, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Citadel InnoTech
1st District, Piața Charles de Gaulle 15, 011886, Romania
Email: info (at) citadelinnotech (dot) com
Phone: +1-630-390-0716
